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Lash extension aftercare
Make your lashes last.
How you treat your lashes in the first day and the weeks after makes the biggest difference in how long they last. Here is everything Tiffany tells her clients.
Right after your appointment
Wash gently after one hour.
- Avoid hot steam, saunas, and direct shower spray on your face
- Don't rub, pick or pull at your lashes
Every day after
A 30-second routine.
Clean your lashes after wearing eye makeup to prevent buildup.
- Brush them gently with a clean spoolie each morning
- Wash your lash line with an oil-free lash cleanser
- Pat dry, never rub with a towel
- Sleep on your back or use a silk pillowcase
Island life
Sun, salt and sunscreen.
Keep sunscreen and heavy oils away from your lash line to help prevent buildup.
After the beach or the pool, rinse your lashes with fresh water and brush them out once they're dry. One of our clients surfs and uses castor and coconut oil on her face every day, and her lashes still last. Aftercare is the difference.
Avoid near your lashes
- Oil-based cleansers and balms
- Waterproof mascara on Classic sets and any mascara on Volume sets
- Lash curlers
- Heavy eye creams right on the lash line
- Pulling off stray extensions yourself
Aftercare questions.
When can I wash my face?
We use NovaLash adhesive. You can gently wash your face one hour after application. Avoid hot steam, saunas, and direct shower spray on your face.
How do I care for my lashes after swimming?
After swimming or surfing, gently rinse your lashes with fresh water and brush them once they’re dry.
Can I wear mascara?
Mascara is for Classic sets only. If you use it, choose an extension-safe, oil-free mascara and apply it to the tips. Skip waterproof mascara. Mascara can close the fans on Volume sets and spoil the look.
Why are my lashes falling out?
Some shedding is normal as your natural lashes grow and fall out. Still have at least half your extensions? Book Relash within 14 days of your last visit, or Relash Plus for days 15–21. For Mega sets, choose Mega Relash within 21 days. Past 21 days or less than half left? Book a fresh full set. Count the days from your last visit to your appointment. Losing a lot in the first couple of days? Book a Quick Touch-Up within 7 days.
Can I use a lash curler?
No. A curler can bend or break the extensions and pull on your natural lashes. Your set is already curled.
What if my eyes get irritated?
A little sensitivity right after can happen. If you see redness, swelling or itching that doesn't go away, call us. If you're reacting to the adhesive, we'll remove the extensions free of charge.
Time for a fill?
Still have at least half your extensions? Book Relash within 14 days of your last visit, or Relash Plus for days 15–21. For Mega sets, choose Mega Relash within 21 days. Past 21 days or less than half left? Book a fresh full set. Count the days from your last visit to your appointment.